Privacy Policy
Last Updated: May 29, 2025
Introduction
Life Swaps (“we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information
when you use our website, mobile applications, and related services (collectively, the “Services”).
By accessing or using Life Swaps, you agree to the terms of this Privacy Policy.
Life Swaps is designed to give users meaningful control over how their personal experiences and information are stored and shared.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, phone number, password, profile photo, and other registration details.
- User-Generated Content: Text, images, videos, metadata, tags, location data, and other content (“Swaps”) you create or share.
- Relationship Data: Details regarding your connections, followers, and relationship categorizations.
- Communications: Messages, comments, and interactions within the Services.
- Payment Information: Payment details for premium features, processed securely via third-party payment providers.
1.2 Information Collected Automatically
- Usage Information: Data on your interactions with the Services, including pages visited, features used, timestamps, IP addresses, device type, operating system, and browser.
- Location Data: Approximate or precise location, when authorized.
- Cookies and Similar Technologies: Employed for authentication, preferences, analytics, and performance monitoring.
- AI Chat Data: Inputs and interactions via AI-powered chat assistance, which may be processed by machine learning systems to generate responses and improve service functionality.
2. Use of Information
Users retain ownership of the content they create and store on Life Swaps.
By submitting content, users grant Life Swaps a limited license to host, store, and display that content as necessary to operate the Services.
- Provide, operate, and maintain the Services.
- Authenticate users and secure accounts.
- Facilitate content creation, intentional sharing, and discovery.
- Personalize your experience and deliver relevant notifications.
- Enforce role-based access control and user permissions.
- Protect against fraud and unauthorized use.
- Communicate updates and support messages.
- Comply with legal obligations.
- Support offline access and data synchronization.
3. Disclosure of Information
3.1 With Other Users
- Your content and profile visibility depend on your privacy settings.
- Users control whether content is private, shared with selected connections or groups, or made publicly visible.
3.2 Service Providers
- We share information with trusted vendors who assist in operating the Services.
- These providers may include cloud hosting services, payment processors, notification services, analytics platforms, and infrastructure providers.
- All providers are contractually obligated to protect your data.
3.3 Legal Requirements
- We may disclose your information to comply with legal processes, protect rights, or respond to emergencies.
3.4 Business Transfers
- User data may be transferred as part of mergers, acquisitions, or asset sales.
4. Your Privacy Rights and Controls
Life Swaps provides granular privacy controls that allow users to determine who can view each piece of content, including private, connection-based, group-based, or public visibility.
- Control who can view your profile and each piece of content.
- Manage followers, connections, and custom privacy groups.
- Access, correct, or delete your personal data.
- Manage notification and communication preferences.
- Set privacy defaults for new content.
- Opt out of non-essential communications.
- Request data export or account deletion.
5. Security Measures
We employ administrative, technical, and physical safeguards including:
- Encryption of data in transit and at rest.
- Secure password storage and multi-factor authentication.
- Role-based access controls and permission enforcement.
- Regular security audits and breach response protocols.
6. Cookies and Tracking
You may manage cookies through your device or browser settings.
- Maintain login sessions and preferences.
- Analyze usage for improvements.
7. Content Moderation and User Responsibility
Life Swaps maintains community standards through content moderation, user reporting, and enforcement of policies. Content violating guidelines may be removed, and accounts restricted.
- Users are responsible for ensuring they have permission to share information relating to other individuals when using the Services.
8. Data Retention and Deletion
We retain your data for as long as necessary to provide Services and comply with legal obligations. Deleted content may remain in backups temporarily. You may request deletion of your account and data subject to applicable laws.
9. Offline Access and Device Data
Local caching enables offline use. Data synchronization occurs when connectivity resumes. Device security is your responsibility.
10. Children’s Privacy
Life Swaps is not intended for individuals under 13 years old. We do not knowingly collect information from children under 13. Contact us if you believe such data has been collected.
11. Changes to This Privacy Policy
We may update this policy to reflect changes in Services or legal requirements. Significant updates will be communicated through email or in-app notifications.